Taka Bets Privacy Policy – How Your Information Is Protected

Before sharing personal information on any online platform, most people have one pressing question – will my data be safe? Taka Bets takes that concern seriously. Our Privacy Policy is a transparent agreement that clearly outlines what information is collected, how it is used, and under what circumstances it may be shared with third parties.

Taka Bets believes user privacy is a fundamental right. Data protection is treated as the highest priority — not just as a technical obligation, but as an ethical one.

This policy has been prepared in accordance with Bangladesh's Information and Communication Technology Act and applicable data protection regulations. Whenever Taka Bets makes significant changes to this policy, you will be notified in advance via your registered mobile number or email.

Taka Bets collects two types of data – information you provide directly, and information generated automatically as you use the platform. Both types are explained in detail below.

Information you provide directly:

Automatically collected information:

• Device Information – Your device model, operating system, and browser type. Used to ensure platform compatibility.
• IP address – The IP address of the user's internet connection. Used for security monitoring and fraud detection.
• Login History – When and where each login occurred. Stored to identify unusual access.
• Betting activity – Which match, how much BDT, and which market you placed a bet on. Used for service improvement and fraud prevention.
• Cookies & Session Data – Information related to browsing behaviour. Used for service personalisation and performance monitoring.

Taka Bets uses your data only for specific, defined purposes. No information is used beyond those purposes. The primary uses are explained below.

Taka Bets does not use your data for marketing purposes unless you have explicitly opted in to receive promotional messages. You can withdraw that consent at any time – either through your account settings or by emailing support@takabets.app.

Taka Bets never sells your personal data to third parties. However, there are a limited number of situations where sharing specific information may be necessary. Those situations are clearly outlined below.

• Payment processor: Information required to verify transactions with bKash, Nagad, or Rocket is shared as necessary. This is an essential part of completing any transaction.
• Law enforcement agencies: Taka Bets is legally required to provide data in response to a court order or a lawful request from a regulatory authority. The utmost caution is exercised in all such cases.
• Technology service provider: Non-personal data may be shared with trusted technology partners for server hosting, cybersecurity, or analytics services. Strict confidentiality agreements are in place with all such partners.
• Anti-fraud organizations: Where money laundering or fraud is suspected, relevant information may be shared with the appropriate authorities.

Protecting your data is just as much Taka Bets' responsibility as collecting it. We ensure the highest level of security both technically and operationally. A password alone is not enough — multiple layers of protection are active behind the scenes.

• 256-bit SSL encryption: All data exchanged between your device and our website or app is fully encrypted. No one can read it in transit.
• Separate data layers: Personal data and financial data are stored on separate servers with separate encryption. A breach of one does not compromise the other.
• Two-Factor Authentication (2FA): An OTP is sent to your mobile at login. Even if your password is compromised, 2FA prevents anyone from accessing your account.
• Unusual activity monitoring: Automated systems monitor all transactions and logins 24/7. If anything suspicious is detected, an alert is sent to your account immediately.
• Regular security audits: Third-party cybersecurity specialists regularly audit Taka Bets systems to identify and address any vulnerabilities.
• Staff training: Members of the Taka Bets support and technical teams undergo data protection training. Access to user data is granted only to staff who require it.

Cookies are small text files stored in your browser while you use a website. Taka Bets uses cookies to make the platform smoother and more personalised. Without cookies, you would need to log in every time, your language preferences would not be remembered, and certain features would not work properly.

Analytics and functionality cookies can be disabled through your browser settings. However, disabling essential cookies may prevent the platform from functioning correctly. Taka Bets does not use any third-party advertising cookies.

Every registered user on Taka Bets has fundamental rights over their own data. These rights are not just on paper – they are enforceable in practice. Each right is explained below.

Taka Bets does not retain data longer than necessary. All data is stored while your account remains active. After account closure, certain data may be retained for a specified period where required.

• Account information: For the full duration your account is active. Up to 5 years after closure – for legal dispute resolution purposes.
• Financial transaction records: Under Bangladesh's financial regulations, a minimum retention period of 5 years is mandatory.
• KYC documents: Up to 5 years after account closure. To ensure compliance with anti-money laundering regulations.
• Support conversations: 2 years after resolution. Retained to prevent recurrence of the same issue.
• Login & security logs: 6 months. Data is not retained beyond this period.

Once the retention period ends, data is securely deleted or anonymised so that no individual can be identified from it.